We want you to be thrilled with your purchase! For a more streamlined process, please use our returns portal to start your return or exchange for *qualifying merchandise orders within 14 days of delivery. Review our return policies page here for more info.
We offer a 100% guarantee of our quality, handmade apparel, and sustainable standards in which we manufacture. Please read our return policy carefully to ensure a smooth process:
- Received the wrong item? We’ll promptly provide a free replacement if we ship you the wrong item!
- We guarantee our merchandise to be free of manufacturing defects, however, we realize sometimes strange things happen during sewing and processing. If this occurs, we will promptly accept, or replace any defective item for an exchange within 14 days of purchase. Please email us within 2 days of receiving the defective garment with photo(s) or submit your return online with details. We’ll process your replacement free of charge right away.
- If your item doesn’t fit, no problem! Exchanges for the right size(s) are always easy and free! We are happy to exchange your items for another size or accept returns for store credit on qualifying merchandise (minus original shipping) within 14 days from the delivery date.
- Prefer to Return your items for store credit? No problem!
Exchanges:
- We happily accept exchanges on *qualifying merchandise within 14 days and offer free return shipping labels for exchanges. Please Submit your Return for an Authorization (RMA#).
Returns Policies:
- We gladly accept returns for store credit on *qualifying merchandise within 14 days of your order delivery.
- Buyer is responsible for the return shipping label fee.
- To avoid extra shipping costs, we recommend returning the item in its original packaging.
- Please do not ship in boxes or oversized packages.
*QUALIFYING MERCHANDISE AND REQUIREMENTS FOR RETURNS & EXCHANGES:
- Item is unwashed, unworn and in pristine (original) condition.
- No deodorant marks, perfumes, or stains present - Items received damaged may be rejected
- No damage, pulled/snapped threads, fabric pilling or holes.
- All tags still attached to the garment, or in their original packaging.
- Swimwear in pristine condition, unworn with original tags / hygienic liner attached, or in original factory-sealed packaging.
- Item(s) are not a 15%+ discount, Sale, Clearance or Final Sale
- For hygienic reasons: Cheeky bikinis, tanga or thong bikini sets, towels, face coverings are non-returnable.
- His and hers matching swimsuits, family and/or holiday clothing or pajamas; custom lettering or monogrammed purchases are considered final sale and not eligible for a return or exchange.
- International orders are not eligible for exchanges, but we gladly offer store credit for qualified returns.
- Items purchased with store-issued credit are considered final sale and not eligible for return or further store credit.
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