Berry Jane Promo Terms and Conditions

Applicable to Sale, Clearance, Final Sale, 15%+ Off, BOGO, BOGO50 Sale, Black Friday Sale, Cyber Monday Sale, and Holiday Promotions

General Sale and Promotion Terms

  • Promotions are valid for a limited time only. Dates and times will be listed on the promotional banner or email. Sale and Clearance Page is typically ongoing, and new styles may be added weekly!

  • Discounts cannot be applied to previous purchases.

  • Promotions cannot be combined with other discounts, codes, or offers unless noted.

  • All items purchased with 15% + off promotional pricing are not valid for returns or exchanges and must follow the return and exchange policy listed below.

  • Processing and shipping times may be longer during peak holiday periods.

BOGO50: Buy One, Get One 50% Off

  • Offer applies only to eligible women's styles.

  • Discount is automatically applied to the lower-priced item in the pair.

  • To qualify, customers must add at least two items from the eligible collection to the cart.

  • If only one item is returned, the discount is void and the kept item will be charged at full price. Any price differences will be deducted from store credit issued.

BOGO50: Buy One Legging, Get One 50% Off

  • Offer applies to women's leggings in eligible collections.

  • Discount applies to the lower-priced item.

  • Must add at least two leggings to qualify.

  • If one item is returned, the discount is void and the remaining item will revert to full price.

Mystery Boxes and Grab Bags

  • All mystery items are final sale.

  • Styles, prints, and combinations are selected at random.

  • Requests for specific prints, colors, or exchanges cannot be accommodated.

  • No returns or exchanges on mystery boxes or grab bag items.

Sale/Clearance and Outlet

All Items in Sale/Clearance and Outlet are Final Sale

Holiday Promo Items

  • Holiday and seasonal pajamas (including limited edition prints, couples sets, and Christmas styles) are final sale during Black Friday and Cyber Monday week.

  • No returns for refund; exchanges may be approved only for the same item in a different size if available.

  • If the item is made to order and sealed for hygiene, it cannot be returned or exchanged.

Made to Order Items

  • Many Berry Jane items are made when ordered. Made to order styles follow our standard return policy unless otherwise stated as “final sale” on the product page.

  • Bikini bottoms, His and Hers custom sets, and certain holiday items are always final sale once production begins.

  • Group styles (family PJs, Tennis team skorts, etc.) are typically made to order and not returnable.

Returns and Exchanges During Promotions

  • Returns for non-sale items must be requested through the customer account portal within 30 days: https://berryjaneusa.com/account

  • Items must be in brand-new, unworn condition with tags.

  • Customers are responsible for return shipping unless a courtesy exception is granted.

  • Final sale items are not eligible for returns, exchanges, or store credit.

Processing Times

  • Due to high order volumes during summer and the holiday season, processing times may extend beyond the usual 3 to 5 business days.

  • Shipping carriers may also experience delays.