Sales, Promo Terms & Conditions
Berry Jane Promo Terms and Conditions
Applicable to Sale, Clearance, Final Sale, 15%+ Off, BOGO, BOGO50 Sale, Black Friday Sale, Cyber Monday Sale, and Holiday Promotions
General Sale and Promotion Terms
-
Promotions are valid for a limited time only. Dates and times will be listed on the promotional banner or email. Sale and Clearance Page is typically ongoing, and new styles may be added weekly!
-
Discounts cannot be applied to previous purchases.
-
Promotions cannot be combined with other discounts, codes, or offers unless noted.
-
All items purchased with 15% + off promotional pricing are not valid for returns or exchanges and must follow the return and exchange policy listed below.
-
Processing and shipping times may be longer during peak holiday periods.
BOGO50: Buy One, Get One 50% Off
-
Offer applies only to eligible women's styles.
-
Discount is automatically applied to the lower-priced item in the pair.
-
To qualify, customers must add at least two items from the eligible collection to the cart.
-
If only one item is returned, the discount is void and the kept item will be charged at full price. Any price differences will be deducted from store credit issued.
BOGO50: Buy One Legging, Get One 50% Off
-
Offer applies to women's leggings in eligible collections.
-
Discount applies to the lower-priced item.
-
Must add at least two leggings to qualify.
-
If one item is returned, the discount is void and the remaining item will revert to full price.
Mystery Boxes and Grab Bags
-
All mystery items are final sale.
-
Styles, prints, and combinations are selected at random.
-
Requests for specific prints, colors, or exchanges cannot be accommodated.
-
No returns or exchanges on mystery boxes or grab bag items.
Sale/Clearance and Outlet
All Items in Sale/Clearance and Outlet are Final Sale
Holiday Promo Items
-
Holiday and seasonal pajamas (including limited edition prints, couples sets, and Christmas styles) are final sale during Black Friday and Cyber Monday week.
-
No returns for refund; exchanges may be approved only for the same item in a different size if available.
-
If the item is made to order and sealed for hygiene, it cannot be returned or exchanged.
Made to Order Items
-
Many Berry Jane items are made when ordered. Made to order styles follow our standard return policy unless otherwise stated as “final sale” on the product page.
-
Bikini bottoms, His and Hers custom sets, and certain holiday items are always final sale once production begins.
- Group styles (family PJs, Tennis team skorts, etc.) are typically made to order and not returnable.
Returns and Exchanges During Promotions
-
Returns for non-sale items must be requested through the customer account portal within 30 days: https://berryjaneusa.com/account
-
Items must be in brand-new, unworn condition with tags.
-
Customers are responsible for return shipping unless a courtesy exception is granted.
-
Final sale items are not eligible for returns, exchanges, or store credit.
Processing Times
-
Due to high order volumes during summer and the holiday season, processing times may extend beyond the usual 3 to 5 business days.
-
Shipping carriers may also experience delays.