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Customer Service
Hours: Monday, Wednesday, Friday 9 AM-3 PM
(818) 732-1282
email: hello@berryjaneusa.com
Thank you for your interest as we continue to grow our little brand! Eligible returns and exchanges are accepted, and we are happy to answer your questions as quickly as possible, but please expect delays due to our small staff. For more info on returns, please see our FAQs page or Returns Policies page.
Below are some of are common questions:
We email you as soon as your order is received. As soon as your item ships, we will send you an email with your tracking number.
Yes! Please contact us as soon as possible and we can change your shipping address.
Yes! We work with partners to expedite and ship to over 150 countries worldwide!
Orders in stock will ship the same day or next day (via USPS) depending on what time the order is placed. All other items will require a 2-6 lead time to make your order. Ship times vary, but transit times are typically 4-6 days.
Absolutely! Please use our easy returns portal, or read our returns policies and FAQs for more info
